+52  9878 76 1236




Have fun in Cozumel

Book a room


Calle 2 Norte No 3/5  Ave and Rafael Melgar77600

Cozumel - México

Phone: +52 9878722722

                +52 9878722711

                +52 9878722700

WA: +52 9878761236

E-mail: salesplazacozumel@hotmail.com


Due date: april 2018

This Cookie Notice applies to the website www.hotelplazacozumel.com, which is owned and operated by Hotel Plaza Cozumel, and describes how we use the personal data that we collect through Cookies and other techniques such as pixels (hereinafter, the "Cookies") from our website www.hotelplazacozumel.com (hereinafter, the "Page").

Data collect

When entering the Page or seeing our targeted advertising, we collect data automatically through Cookies.

The types of information we collect through Cookies are IP address, device ID, page views, browsing information, browser type, operating system, internet service provider, time, redirect URL and location data. depending on the device used.

More information about Cookies: Cookies are small pieces of electronic information that web pages send to the user's browser and are stored on the user's hard drive. We will leave Cookies on your computer when you visit our website. If you are concerned about having Cookies on your device, you can configure your browser to reject all Cookies or to notify you each time there are Cookies so that you can decide whether to accept them. You can also delete Cookies from your device. If you decide to block or delete Cookies, some of the functionalities of the pages you visit may not work correctly.

Learn more about pixel tags: Pixel tags (also called web beacons or tracking pixels) are electronic files that typically consist of a single pixel image and can be placed on a web page or in an email to send information, such as a newsletter. If you use our services, we may use pixels to place or recognize a Cookie on your device.

Third Party Cookies: In some cases, we allow a third party to place Cookies. If you have questions about which Cookies are used and who places them, do not hesitate to contact us. You will find the contact details below.

Processing purposes

We use the information collected through Cookies (including your personal data) for the following purposes:

A. Facilitate the use of our Page: We use the information that we collect through Cookies so that you can use the Page. It is our legitimate business interest to use Cookies for this purpose.

B. Analyze the use of our services: we use the information we collect through Cookies to analyze the use made of our Page and make reports on such use. We also use Cookies to keep track of how you use our Site and to improve the user experience and quality of the Site. It is our legitimate business interest to use Cookies for these purposes.

C. Offer targeted advertising: We use the information we collect through Cookies to pursue our legitimate interests through targeted advertising. When necessary, we will request your consent to place Cookies for this purpose. Even if you have given your consent, you can withdraw it at any time. In addition, you can object at any time to our processing your data for advertising purposes.

D. Market Research: We use the information we collect through Cookies to pursue our legitimate interest in conducting market research (such as analysis of market segments, trends, preferences or behaviors and research on products, services or marketing effectiveness and advertising) or product development (such as analysis of the characteristics of a market segment or consumer group or the performance of our Page in order to improve our Page).

If you do not want to subscribe to the use of Cookies that is described in this section and there is no direct mechanism by which you can do so (for example, in the configuration of your browser), please contact us: salesplazacozumel@hotmail.com.

Data sharing

• BookingSuite: your personal data may be shared with BookingSuite B. V., based at Herengracht 597, 1017 CE Amsterdam (The Netherlands), the company that manages the suite.booking.com page.
• Sharing with third parties: we share your personal data with third parties (such as service providers) as permitted by law and as described below. We do not sell or rent your personal data.
• Competent authorities: we will disclose your personal data to law enforcement agencies and other government authorities as long as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud.

Data retention

Session Cookies and Permanent Cookies work differently. Session Cookies cease to exist when the browser is closed. Permanent ones have a longer lifespan and are not automatically deleted when you close the browser. We try to use or allow the use of Cookies with a maximum useful life of 5 years. When strictly necessary and only in exceptional cases, for example for security reasons (eg to detect fraud), this time can be longer. If you have questions about specific retention periods, please contact us. You will find the contact information below.

Questions or complaints

If you have any questions about how we process your personal data or if you want to exercise your rights in accordance with this notice, do not hesitate to contact us: salesplazacozumel@hotmail.com. You can also contact the competent data protection authority in case of questions or complaints.

Changes to the notice

In the same way that business changes, this Cookie Notice may change over time. If you want to check the changes made to this Cookie Notice, we invite you to access this Cookie Notice to see them.


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